Contact us

Keep in touch with us.

Do you have any questions? Let us know! Our team will get back to you as soon as possible.

Adresse

Rue du lac De Constance, Bloc A, 2ème étage N°2.2, les Berges du lac

Email

hi@gig.tn
How can I contact customer service?

You can contact our customer support team by sending an e-mail to hi@gig.tn or by using the contact form on this page.

What is the customer support response time?

Our team usually responds within 24 hours. Please allow extra time on weekends and public holidays.

How can I verify my identity or my account?

If you need help with account verification, please send an e-mail to vérification@gig.tn with the required documentation.

How do I report inappropriate content or behavior?

To report inappropriate content or behavior, please use the contact form or send an e-mail to abuse@gig.tn with details of the incident.

We'd love to talk to you about how we can help!

Please provide all the details that might help our team to resolve your problem: order number, full description of the problem encountered, screenshots, etc. We’ll get back to you within 24 hours (Sundays off).